Support
How can we help you?
Everything you need to know about your order, our collections, and our policies — gathered in one place.
Payments & Pricing
Transparent pricing, no hidden fees. All prices include VAT for EU customers.
Accepted payment methods
Cards
Visa, Mastercard, American Express, Maestro
Digital wallets
Apple Pay, Google Pay, PayPal
Buy now, pay later
Klarna (EU & UK only)
Bank transfer
Available for orders over €500
Currency & VAT
All prices are displayed in Euros (€) and include 23% VAT for EU customers. International customers will see VAT removed at checkout. Import duties are the responsibility of the recipient and vary by country.
UK customers: Following Brexit, orders may be subject to import duties upon arrival. We recommend checking your local customs thresholds before ordering.
Payment security
All transactions are processed through Stripe, which is PCI DSS Level 1 certified — the highest level of payment security. We never store your card details on our servers.